Aesthetic Clinic London Terms and Conditions
**** Please Read Fully ****
Aesthetic Clinic London
Terms & Conditions**
PLEASE READ CAREFULLY BEFORE BOOKING
These Terms & Conditions apply to all treatments carried out by Aesthetic Clinic London (“the Clinic”) and form part of the informed consent process.
By booking an appointment, you confirm that you have read, understood and agree to the following.
The Clinic operates with full professional indemnity insurance. Treatments are carried out by a qualified practitioner with 9 years’ experience.
The Clinic reserves the right to refuse treatment if it is not in your best interest.
1. Services Provided
The Clinic provides non-surgical injectable and skin treatments as listed on our booking system and website.
2. Prices & Payments
Treatment prices are confirmed before treatment begins.
Full payment is required on completion of treatment.
Late payments may incur administrative charges or interest at 8% above the Bank of England base rate.
3. Booking Fee / Deposit
A non-refundable booking fee of 25% is required to secure your appointment.
The booking fee is redeemable against your treatment if treatment proceeds on the day.
Consultation Fee (if treatment does NOT proceed)
If treatment does not go ahead due to:
Clinical unsuitability
Medical reasons
Unsafe anatomy / risk of complications
Practitioner decision
Client choice or change of mind
A consultation fee will be deducted from your booking fee:
£57 – consultation for one treatment
£97 – consultation for multiple treatments
Any remaining booking fee will be refunded.
4. Cancellations & Late Arrivals
Booking fees are non-refundable.
Appointments may be rescheduled with 48 hours’ notice.
Arriving more than 5 minutes late may result in cancellation and loss of booking fee.
If no treatment is carried out, the consultation fee policy applies.
5. Treatment-Specific Information
Jawline, Chin, & Lower Face Filler
These treatments do not slim the face or remove a double chin.
They are used for structural enhancement, projection and contour only.
Lip Filler
We cannot treat lips that are:
severely migrated
overfilled
extremely lumpy
Clear photos must be sent 48 hours prior if you are unsure of suitability.
Failure to check suitability may result in loss of booking fee.
6. Complaints
Concerns must be raised promptly and in line with:
aftercare
adverse reactions protocol
understanding your results section
The Clinic does not guarantee specific outcomes and does not offer refunds.
7. Clinical Policies & Protocols
7.1 Before Treatment
You agree to:
Avoid alcohol, aspirin, ibuprofen, herbal supplements & vitamin E for 48 hours
Attend with clean skin
Declare all medical conditions & medications honestly
Take antiviral medication before lip treatment if prone to cold sores
Treatment may be refused if:
the area already has excessive filler
there is significant migration
the skin is inflamed, compromised, or at higher risk
7.2 Aftercare Agreement
You understand that:
Swelling, lumps, firmness, redness, bruising and asymmetry are normal for up to 2 weeks
You must avoid makeup, alcohol, exercise, heat and pressure on the area for 24–72 hours
Healing can take 2–4 weeks
You must follow all aftercare instructions provided
7.3 Top-Ups & Corrections
A correction/top-up may be offered within 2 weeks if clinically appropriate.
After 2 weeks, full charges apply.
Issues must be visible in photos before review appointments.
Missed or late review appointments follow the cancellation policy.
Less than 48 hours’ notice for review changes = £50 admin fee.
Tear Troughs & Nose Filler
These areas frequently require a planned review at 2 weeks.
Top-up fee for these areas: £67.
7.4 Understanding Your Results
You understand and accept that:
Results are subjective your personal preference cannot be guaranteed.
Dermal fillers last 6–18 months depending on lifestyle, metabolism, anatomy, exercise intensity, sleep patterns and previous filler history.
Perfect symmetry is not achievable.
More than one session may be required for desired results.
Desired outcomes cannot be predicted until after treatment.
Results vary and no guarantee is offered.
If you decide you no longer want your filler
This does not constitute a free correction.
Dissolving filler is considered a new medical treatment and costs £257.
7.5 Migration, Lumps & Irregularities
Migration is a known risk of all fillers, especially in lips but possible in any area.
Migration can occur due to tissue movement, anatomy, previous filler, lifestyle or unknown factors.
Lumps, bumps and unevenness may appear temporarily.
7.6 Adverse Reactions
Although rare, complications may include:
swelling, bruising, redness, pain
lumps, prolonged firmness
infection
vascular occlusion
tissue damage or necrosis
blindness (extremely rare but possible with fillers near the eyes)
numbness or altered sensation
scarring or delayed wound healing
All concerns must be reported immediately.
Emergency Contact: +44 7508 606 053
7.7 Treatment Risks
You understand that:
Injectables intentionally puncture the skin
Temporary marks, scabs, redness, bruising and swelling may occur
Scarring can occur depending on individual healing
We cannot predict how your skin will respond
Dermal fillers are semi-permanent hyaluronic acid gels
Downtime may be necessary
The Clinic reserves the right to refuse treatment if:
it will not benefit you
it will not achieve your goals
the area is unsafe, overfilled or migrated
expectations are unrealistic
8. Botox / Anti-Wrinkle Treatment
What Botox Can & Cannot Do
Botox relaxes muscle movement to soften lines formed when you move.
It does not remove deep lines present at rest.
A 2-week review may be required for small adjustments if movement remains.
Masseter Botox may require more than one session to achieve slimming or full relief of clenching.
Botox Risks & Side Effects
headache
bruising
swelling
drooping of eyelid or brow (ptosis)
asymmetry
uneven results
dry eyes or watery eyes
smile changes (temporarily)
allergic reactions (rare)
unintended muscle weakness (temporary)
Results last approximately 2–4 months depending on metabolism, muscle strength and lifestyle.
9. Refusal of Treatment
The Clinic reserves the right to refuse treatment if:
results will not meet expectations
treatment is unsafe
there is excessive previous filler
your anatomy increases risk
your goals are unrealistic
your skin is inflamed or unsuitable
you are unable to provide informed consent
10. Contraindications
Treatment cannot be carried out if you:
are pregnant or breastfeeding
have active infection at the site
have uncontrolled medical conditions
are on certain medications (discussed at consultation)
have allergies to product ingredients
recently had surgery or medical complications
The Aesthetic Clinic London Ltd
Hurlingham Studios
Ranelagh Gardens
London
SW6 3PA